I purchased a BMW M140i from this dealership earlier this year, and I couldn’t be happier with the experience. I'd been looking for one for a while on AutoTrader, the car had just come into stock and didn’t have any photos yet, but after speaking with Harrison, I was confident it was something special. He thoroughly explained the car’s history, and his enthusiasm was infectious. The car was priced fairly, and I trusted them enough to put down a deposit and complete the deal over the phone, including my part-exchange. This way I wasn’t going to be beaten to it, nice examples of these cars are few and far between:
On arrival to collect the car, even though we had to adjust the part-exchange value due to an issue I wasn’t aware of, they were fair and transparent throughout. Due to the fact I was eager to get the the new car, it hadn’t been fully prepped when I took it away. There were a few very minor dent imperfections (I simply wouldn’t have noticed, Harrison pointed these out) but they took care of those afterward… along with fixing something that came up after I took the car home, which was a really nice touch. Harrison even gave the car a quick clean before I drove it away – a really nice touch.
The car turned out even better than described, and I truly believe I got a good deal, you pay for quality and that’s what I got. I’ve purchased several cars from both used and main dealers, but this was by far the best experience I’ve ever had. Harrison’s attention to detail and passion for cars really made the difference.
I’ve since returned for servicing and tyre replacement, and Connor was equally helpful. He talked me through different options for modifications and tuning, and his genuine passion and knowledge were impressive. I will be upgrading certain aspects of the car in time to come.
I’ll definitely be recommending this dealership to everyone I know. They’re honest, knowledgeable, and incredibly easy to deal with. I’ll be trusting them to find my next car too.
I will keep in touch with these guys. Don’t bother with main dealers, this is coming from someone who worked at one.